We help your organization get out of the gate and achieve great things.
Competition for customers has never been tougher. We offer a low-cost Do-It-Yourself Customer Service Training product based on our successful training program.
At Strategic Futures, we train, consult, facilitate, and coach… worldwide. Contact firstname.lastname@example.org or call 520-269-6875 to learn how we work with you to optimize your organization’s future. Take performance up to the next level. When it comes to matrix management, mentoring, strategic planning, and customer service, your success is our business.
Reorganization of “lone ranger” healthcare sales professionals into matrix teams.
Result: No more overlapping sales calls, more sales, and greater market share for the company.
New projects in an R&D unit of a manufacturing company resulted in chaos due to staff being either overworked or underworked. We designed a matrix structure with clarified roles.
Result: The capacity of R&D unit to add new projects increased with greater long-term benefit to the company’s bottom line.
A major US city’s economic development office consisted of a grab-bag of programs operated independently. Opportunities for synergy were not being exploited. We facilitated the development of a matrix organization that integrated all of the programs and prompted conscious strategic decisionmaking about key priorities.
Result: Greater benefits from the programs were reaped by the city’s businesses and residents.
A large federal agency which must relate to at least 20 separate Congressional committees was comprised of multiple, specialized scientific units. Common themes were not being pursued effectively on an agency-wide basis. The challenge was to create and implement matrix teams that were focused on particular national goals so that the planning and implementation and evaluation efforts of each unit would harmonize with each other. With our help, considerable resistance was overcome and the agency rolled out goal-centered teams.
Result: The agency was able to satisfy the Congressional committees, the wide spectrum of constituencies, and pursue agency-wide goals.
We provoke and challenge so that your organization achieves its potential. We work with you to set “stretch goals” that stimulate your organization to be its best. Our services have resulted in
- significant increases in revenue
- pivotal improvement in customer satisfaction
- higher productivity leading to increased profitability