Jennifer A. Thompson, President

Experience Highlights

Consulting – Marketing and advertising consulting for private business and nonprofit organizations including: Website planning, design, and implementation; online banner advertising; Search Engine Optimization (SEO); development and implementation of print collaterals and corporate identity; planning, design, and rollout of trade show exhibits; and research, design, production and placement of print advertising campaigns. Developed strategic plans for organizational growth and managed implementation. Designed customer service standards for national nonprofit organization. Organized special events, seminars and conferences for large groups. Clients have included:

• Phoenix Regulatory Associates, Ltd.
• Burroughs Roos Grierson
• Farr, Miller & Washington, LLC
• National Council for Senior Citizens
• Cassidy & Associates
• The Leonard Bernstein Center
• Nonprofit Management Associates
• Harmony Information Services, Inc.
• Student Pilot Network
• Center for Handicapped Children & Teenagers
• Clark Realty

Facilitation – Conducted customer focus groups for the National Alliance of Business. Facilitated numerous executive problem-solving sessions with senior managers and members of boards of directors of client companies such as those listed above.

Survey Services – Designed and conducted customer surveys using telephone, direct mail and fax-back techniques. Compiled market/customer research data and authored summary reports with recommendations.

Training – Developed and implemented training programs for increased sensitivity concerning people with disabilities for local job training agency, Careers Abound, located in San Francisco.

Support Services – Developed publications, guides and other communications materials for numerous private business and nonprofit clients.

Relevant Employment Background

• President, Strategic Futures® Consulting Group, Inc., Alexandria, VA, 1993 to Present
• Director of Marketing, National Alliance of Business, Washington, D.C., 1990-1993
• President, Resources Ink Publications & Services, Inc., San Francisco, CA, 1985-1990
• Director, Marketing Communications, MoneyCare, Inc., Mountain View, CA, 1987-1988
• Director of Western Region Operations, National Urban Coalition, Oakland, CA, 1984-1985
• Special Events Consultant, San Francisco, CA, 1983-1984
• Founder/Executive Director, Careers Abound, Inc., San Francisco, CA, 1979-1983

Educational Background

• M.A. Public Administration, San Francisco State University, San Francisco, California
• B.A. Psychology, University of Colorado, Boulder, Colorado. Psi Chi Honorary Society

Selected Publications & Articles

• Developed and published dba®, a newsletter for small businesses.
• Wrote numerous articles on small business marketing and management topics for the San Francisco Business Times.
• Columnist for the San Francisco Business Times.