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Prescription for the "Dual-Hatted Role" in the Matrix Organization: (cont'd)
Use of the dual-hatted role should be the rare exception rather than the rule. Any exceptions granted should require thorough justification. The dual-hatted role should be time-bound, meaning that it is permitted for a brief, defined period, and no longer. In those instances where the dual-hatted role is approved temporarily, it should be with the provision that another individual will be cultivated to assume one of the two roles……unless we are talking about a short-term project or some truly extraordinary financial or geographic constraint, or
... unless the vertical discipline specialty involved is so rare and idiosyncratic that it would be folly to invest in developing benchstrength in that functional area because it’s a “one-trick pony.”
The bottom line is that aggressive training and coaching are indicated
to build the talent bank so that the dual-hatted role is no longer needed.
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