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Cross-Functional Teams

See also Matrix Management and Management Consulting.

Cross-Functional Teams — As organizations flatten and "break down the functional silos," the practical application of these macro-concepts is found in the development, nurturing, and use of cross-functional teams. A cross-functional team can be a powerful organizational vehicle that brings together diverse talents to solve a whole business problem, i.e., achieve a Key Result Area for the full organization. However, getting to the place where the whole is greater than the sum of its parts requires planning and intervention. Success won't happen by memorandum or the "Magic Management Method." Our consulting support will accelerate and expand your organization's success.

Be sure to check out Ron Gunn's articles on matrix management:

• Matrix Management: Method, Not Magic;
  
  
• Five Not-So-Easy Pieces of Matrix Management;
  
  
• Cross-Functional Customer Care Teams and the Service Revolution;
  
  
• Customer-Focused Teams Coming Apart at the Seams: Towards the Coherent Matrix Organization; and his latest article —
  
  
• Virtually Yours, /s/ Your Virtual Team.

A brief bio outlining Ron Gunn's expertise is also available.