Lolita Hickman

Experience Highlights

Facilitation — Facilitated employee focus groups as part of a nationwide effort to enhance support staff opportunities for the U.S. Environmental Protection Agency. Co-led a four-day strategic planning workshop for the USDA.

Coaching and Training — Counseled individual employees of the U.S. FDA regarding how to be more effective in dealing with organizational change and interpersonal skills, as part of an agency-wide effort. Delivered staff and managerial training in conflict management, team building, organizational effectiveness, and strategic plan development for a variety of business and government clients. Designed training curriculum: Topics include valuing cultural diversity, leadership, organizational effectiveness, conflict management, and customer service.

Surveys — Designed and administered employee surveys, collected and analyzed data for the Department of Energy.

Relevant Employment Background

• Organizational Development Consultant, 1994 - Present
  
• Vice President, Basic Technologies International, 1992 - 1994
  
• Vice President, Administration & Finance, Computer Technology Services, 1989 - 1992
  
• Vice President and Deputy Director, Young Astronaut Council, 1984 - 1988
  
• Research Analyst, Manager of Program Planning, Illinois Dept. of Rehabilitation Services, 1977 - 1983
  
• Instructor, Center for Legal Studies, University of Illinois, 1977
  
• Manager of Administrative Services/Director of Cooperative Area Manpower Planning System (CAMPS), City of East St. Louis, Illinois, 1969 - 1977
  

Educational Background

• M.S., Industrial Psychology, Southern Illinois University, 1977
  
• B.S., Education/Psychology, Southern Illinois University, 1969
  

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